• Complain keyword

    Improve your customer service

    Are you going to build a reputation and high-quality brand ?

    Do you lose a large number of customers when you can’t solve their problem immediately ?

    • Features

      Complain keyword is available now ! With this feature, you can easily follow your customers and know when they don’t satisfy. You can set up keyword and system will follow communication between customer and employee in real time. When your customers get angry and show it in chat, the system will inform to you by email.

      Helps to manage the customers' service attitude of each employee as well as timely care to relieve the customer in the case.

      Advantages

      Solve your customer problem timely

      Easy to manage and rate your customer service employee attitude

      Improve customer service outcome

      Increase revenue by increase reputation level in customer’s mind.

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