Improve your customer service
Are you going to build a reputation and high-quality brand ?
Do you lose a large number of customers when you can’t solve their problem immediately ?
Complain keyword is available now ! With this feature, you can easily follow your customers and know when they don’t satisfy. You can set up keyword and system will follow communication between customer and employee in real time. When your customers get angry and show it in chat, the system will inform to you by email.
Helps to manage the customers' service attitude of each employee as well as timely care to relieve the customer in the case.
Solve your customer problem timely
Easy to manage and rate your customer service employee attitude
Improve customer service outcome
Increase revenue by increase reputation level in customer’s mind.
